Frequently Asked Questions

Yes. Your initial website build is just $27. Instead of charging thousands upfront for the website build, our model combines the low $27 build price with one of our ongoing monthly website plans. The build price and monthly plan are separate parts of the offer, so you can see the initial cost and ongoing option clearly before getting started.

There isn’t a hidden multi-thousand-dollar website invoice. The $27 covers the initial website build, and you then choose the monthly option that suits your business. Our model is designed around building an ongoing relationship with tradies and home-service businesses rather than making our money from a large upfront website fee. The monthly choices are listed below so you can see how the ongoing tools differ between plans.

We’d rather make it affordable for a good trade or home-service business to get online professionally, then earn your business over the long term through hosting, CRM, automation and optional Local SEO services. This approach gives you a low initial build price and lets you choose from clearly described monthly options according to the ongoing support and growth tools you want.

The website build is $27 and our monthly plans are clearly explained before you get started. Any optional or usage-based costs that may apply must be disclosed before activation. Contact us if you’d like clarification on exactly what’s included. If you are comparing options, ask about any feature or cost you are unsure of before you decide which plan to use.

We specialise in tradies and local home-service businesses. That includes plumbers, electricians, builders, roofers, concreters, painters, landscapers, lawn-care businesses, solar companies, gutter specialists, pest control, fencing, renovators, tree services, mobile mechanics and many other service businesses. Explore our plumber, roofing and mobile mechanic website design pages for examples.

A professional, mobile-friendly website built around your business, services and service area, with clear calls to action designed to help potential customers contact you or request a quote. The layout is intended to help visitors understand what you do and find a useful next step without having to work through unnecessary detail.

No. The low entry price is our business model, not an excuse to give you a poor website. Your website is customised around your branding, services and business information using our proven website framework for tradies and home-service businesses. We use the information you share to make the content and presentation relevant to your business rather than simply adding your logo to generic copy.

Yes. Mobile usability is a major priority because many potential customers will find and contact a tradie from their phone. Your site is designed to make services, quote enquiries and contact actions easy to access on mobile. Key information should be readable and practical to use across smaller screens as well as desktop.

No. We’ll use the information you provide about your business, services and service areas to help build the website content. We may ask you for additional information where needed to accurately represent your business. Straightforward notes about the work you do and the customers you want to reach are a useful starting point; you don’t need to write polished website copy yourself.

No. If you have genuine project, team, vehicle or work photos, they’re highly valuable and we encourage you to provide them. Where appropriate, suitable supporting imagery can also be used. You can see the visual direction in our website portfolio. If you do send photos, choose images that show your real work or business and that you are comfortable using on your website.

Yes. If you already own a domain, it can generally be connected to your new website. If you don’t have one yet, we can explain what you need to organise. Include the domain details when you apply so we can understand your starting point and discuss the next step with you.

Yes. If your current website is outdated, difficult to use or no longer represents your business properly, we can build your new website around your current services, branding and business goals. When you enquire, share the existing website address and tell us what you would like to improve so we can understand what matters to you.

Conversion is a major focus. We use clear calls to action, quote/contact options, mobile-friendly layouts, service information and trust elements to make it easier for potential customers to take the next step. However, no website provider can legitimately guarantee a specific number of leads or jobs. Enquiries can also depend on factors beyond the website, including your services, market and how customers find you.

Choose from three monthly options. The $97 plan is marked as the most popular option; the right fit depends on the tools and ongoing support you want. Compare the inclusions below and consider whether you mainly need a professional website and CRM, or whether follow-up systems and Local SEO are also a priority for your business.

VIEW PLANS

A CRM helps keep customer enquiries and contact information organised so you can manage leads and follow-ups in one place rather than relying on scattered messages and notes. It gives you a central place to keep track of the contact details and conversations you need to manage as you run your business.

When an eligible incoming call is missed, the system can automatically send a text response so the caller knows you’ve received their enquiry and can continue the conversation while you’re busy or on the tools. It is intended to provide a helpful acknowledgement when you cannot answer a call at that moment.

It helps follow up new enquiries automatically instead of relying entirely on you remembering to manually respond every time. It’s designed to help keep conversations moving when you’re busy running the business. The aim is to support a more consistent follow-up process, not to replace your own judgement or conversations with customers.

It’s our system for making Google review requests a consistent part of your customer follow-up process. It helps make asking customers for reviews easier and more systematic. It does not guarantee that every customer will leave a review or that every review will be five stars.

The $397/month option adds ongoing Local SEO work designed to improve your business’s visibility for relevant local searches. SEO is a long-term strategy and rankings, traffic and leads cannot be guaranteed. It is an ongoing growth option for businesses that want this work included alongside the website and the tools in the $97 plan.

If you mainly need a professional website and CRM, start with the $49 plan. If you want your website connected to lead follow-up, missed-call response and review-request tools, the $97 plan is the strongest fit for many active trade businesses. If you also want ongoing Local SEO, choose the $397 plan. See the steps and plans in our How It Works guide.

Click Get My $27 Website and complete the short application/onboarding form so we can learn about your business, services, service areas and what you need from the website. Sharing clear and accurate details at the start helps us understand what your new website should communicate.

We’ll review your information and gather what we need to understand your business, branding, services and website requirements. From there, we’ll prepare the website and give you an opportunity to review it before launch. Read more about each stage in How It Works.

No. The entire point is to remove as much of the website and marketing-tech headache as possible so you can focus on running your business. You can explain your business in plain language and ask us if you are unsure what information to provide.

Your business name, contact details, logo if available, main services, service areas, existing domain/website details and any genuine photos or business information you’d like us to use. You don’t need to have every detail perfect before you get started. The more relevant information you can share, the easier it is to understand how to present your business accurately.